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Frequently Asked Questions


Live Traffic keeps you updated on the traffic situation as it develops and to the nearest 100m. The system also calculates what delays are to be expected and recommends detours. This keeps you precisely informed of the traffic situation on the planned route and potential alternative routes at all times. As a result you can react to tailbacks and road closures in good time and avoid them.

What is the difference between Live Traffic and TMC?

With Live Traffic you will get actual traffic conditions with updates every 3 minutes and a color scheme on the roadmap which provides actual road conditions regarding traffic. Green color is free flow, yellow is dense traffic, orange is slow moving traffic and red is standing traffic. In comparison with TMC, Live Traffic is much more accurate because TMC (in US called RTTI) is a legacy traffic information service, provides traffic incidents and road works only with an update frequency of 15 minutes and is delivered via FM-RDS radio networks.

No data connection possible.

The message "No data connection possible via the mobile network. Try later or on another location." is a problem with the coverage of the mobile network. Possibly a failure of the mobile network. Your Connected Car can't connect with the mobile network. Live Traffic is not available in this situation and your Connected Car will try to use other traffic information resources like TMC when available in your area.

Questions not answered or any unclarity?

If your questions aren't answered with the FAQ or in case any unclarity exists, please contact us and include the chassis number (VIN) so we can handle your request better. We are available to support you.

Who we are

We are not affiliated with any car company in any form, but Connected Car enthusiasts who want to get the most out of their connected car and would like to share this with other Connected Car enthusiasts. We don't deliver to resellers and it's not allowed to resell our products.
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